Terms & COnditions

Policies

Salon Policies

Scheduling Appointments & Appointment Confirmations:

When scheduling appointments via our website, by phone, text or in the salon we ask for your email address and phone number. This information is not shared and is taken as a courtesy to provide you with an automated appointment confirmation and reminders provided by Vagaro Scheduling system. You will receive a confirmation when booking, a 72 hour and 24 hour reminder before your appointment 

NO SHOW/ CANCELLATION/RESCHEDULE POLICY:

We require at least 24 hours of notice before your scheduled appointment to avoid any fee’s/ or forfeited deposit. Clients who cancel within 24 hours of their scheduled appointment, either forfeit their Permanent Makeup Deposit or may pay a fee for the Laser Treatments. We do, of course, understand that unavoidable issues come up and will do our best to work with you in case of severe weather or an emergency.

Please note that cancellations must be made through text or phone, not by email or social media as the scheduler has to finalize cancellations.

Inclement Weather:

In the event of inclement weather such as hail or heavy snow, we reserve the right to cancel or reschedule appointments for both client and staff safety. Additionally, as noted above, clients subject to inclement weather will not be charged a now show fee as long as they contact the salon during the inclement weather event.

Early and Late Arrivals:

Our services are provided by appointment only and our technicians frequently either provide back to back service or they are off-site until their scheduled appointment times; please do not arrive more then 10-15 minutes early for your appointment time unless directed by your technician on the day of service.

To ensure that we provide an excellent customer experience to all clients and because appointments are usually scheduled with time constraints, if you arrive more than 15 minutes after your service time we may need to reschedule your service or shorten your appointment time. If your service time is shortened, the regular service price will still apply. If you are more than 15 minutes late to your appointment you will be considered a No Show per our No Show Policy.

At the Salon:

Cell Phones: To ensure that we provide the best service possible, provide the full attention that you deserve, as well as have a relaxing environment for all clients and staff we request that clients turn your cell phones to vibrate or silent during your appointment. 

Children: We understand how challenging it is finding time to spend for yourself with children and we also understand that your “me time” does not always align with your salon appointments. If at all possible please avoid bringing children to your appointments; we are not able to accommodate unsupervised children in the salon as it is a safety and liability issue. In the event that you must bring a young child into the salon, please provide proper supervision for them in the form of an additional caretaker. Unfortunately, the salon cannot provide child care services and young children in carriers/strollers may not be placed near the service areas or held in the lap or safety and liability reasons. 

We kindly request ONLY those receiving services to be present in the service areas, unless you
have talked to the technician and have got their approval. Older children, (10+) capable of sitting quietly and self-supervised, may wait in the provided seating area. While this policy helps ensure that all guests enjoy a relaxing salon experience, it was created with your child’s safety in mind. Please bring headphones for your child if they use electronic devices that have volume while you are receiving your service or the device must be muted.

We greatly appreciate your compliance with our child safety policy.

Services:

We aim to give you the best possible salon experience and service. With this in mind, it’s good to remember that not treatment will look the same on two different people. Care,
maintenance, and pricing are also considerations as sometime there are different service levels and options that are available for each procedure. Customizing your services is an essential part of what we offer and our technicians will always take the time to listen to you and assess what would work best for you within your schedule and budget.

Our providers are well-trained and knowledgeable and if they feel that a certain style or service will not work well for you, they may decline to perform that service, but will try to offer alternative solutions to meet your needs, expectations and goals.

Permanent Make up:

Any Permanent Make up appointments must be scheduled in advance; JC Beauty Bar does not perform same day procedure appointments. Inspirational photos are more than welcomed at your initial appointment to help the artist get a more visual idea of what you have in mind. Pre and Post Procedure Protocols will be given prior and during your initial appointment and are vital to get optimized results. 

**IF YOU HAVE PREVIOUS PERMANENT MAKE UP, UPON SCHEDULING YOUR INITIAL APPOINTMENT PLEASE TEXT A CLEAR, UP CLOSE, AND IN GOOD LIGHTING PHOTO AND THE ORIGINAL DATE OF WHEN THE PROCEDURE WAS PERFORMED. BEFORE ANYONE CAN MAKE AN APPOINTMENT WITH JC BEAUTY BAR, YOU MUST BE PRESCREENED BY THE ARTIST/SCHEDULER.

NO EXCEPTIONS!

To reserve your treatment date, a required $50 NON REFUNDABLE reservation fee is taken at the time of scheduling the appointment and is applied towards your service. We accept Venmo, PayPal, or a Debit/Credit card as payments for the deposit.

Permanent Make up No Show/Cancellation Policy:

Out of respect for our team and customers, please give us a 48 hours notice if you need to reschedule or cancel a permanent cosmetic procedure so that we have ample time to attempt to reschedule the large block of time set aside for Permanent Cosmetic Procedures. In the event of a No Show/ Late Cancellation , your deposit will be forfeited. To book another Permanent Procedure, we ask that another $50 non refundable reservation fee to be paid before an appointment is scheduled. We give a 15 min late window, before your appointment is considered a No Show, so please plan accordingly. If we are unable to provide your service due to non-compliance with pre-procedure instructions your deposit will be also forfeited. Permanent Make up procedures require a significant reservation of the artists time and this amended forfeiture policy reflects that; due to the significant time blocked for your appointment our artists are frequently unable to schedule last minute replacement clients for that time. We understand that life events happen, and in the case of emergency or extenuation circumstances, last minute cancellations or no shows will be evaluated on a case by case basis.

Stawberry Lipo Laser Treatments:

Strawberry Laser Face and Body Treatments can be purchased individually or in bundle packages. These treatments have their own cancellation/no show policy. In the event that a client no shows/ cancels within 24 hours of a Strawberry Laser appointment, that client will not be charged a cancellation fee but instead that appointment will be subtracted from their remaining number of treatments. At the technicians discretion, the client may opt to pay a $50 cancellation fee and in that circumstance the appointment will not be subtracted from their remaining number of treatments. Any appointment cancelled or rescheduled more than 24 hours before their scheduled treatment will not be subtracted from their remaining treatments.